HICAPS delivered comprehensive Professional Services to the City of Greenville, NC in support of the successful rollout of 680 APXNext public safety radios for the Police and Fire/Rescue Departments. Our engagement included a range of critical services designed to ensure a seamless transition to the new system.
Key components of our service provision included:
- Project Management: We provided expert oversight to guide the project from inception to completion, ensuring all timelines and objectives were met.
- Fleetmapping and Codeplug Development Consultation: We offered specialized consultation on fleetmapping and codeplug development, tailoring the solutions to meet the unique communication needs of both departments.
- Scheduling and Oversight: Our team meticulously coordinated the radio inventory, programming, installation, and overall implementation process, facilitating a smooth integration into existing operations.
- Close-Out and Post-Implementation Support: Following the rollout, we ensured a thorough close-out process and provided ongoing support to address any issues and optimize system performance.
